1. Information We Collect

We may collect the following types of information:

• Personal Information (such as name, email address, phone number, or account details provided by you).

• Non-Personal Information (such as device type, operating system, app usage data, and performance statistics).

• Location Data if you grant permission for location-based features.

• Third-Party Data if you log in or connect through external services (e.g., Google, Apple, Facebook).

  
  

2. How We Use Information

The information collected may be used for:

• Operating and improving the app.

• Personalizing features and content.

• Sending important updates, alerts, or notifications.

• Providing customer support.

• Analyzing app performance and usage trends.

• Protecting against fraud, misuse, or unauthorized activity.

• Complying with legal obligations.

  
  

3. Sharing of Information

We do not sell your personal information. Information may be shared only:

Information may only be shared in the following cases:

• With trusted third-party service providers (e.g., analytics, payment processors, cloud hosting) who are bound by confidentiality.

• If required by law, regulation, or legal process.

• In connection with a merger, acquisition, or sale of assets.

In connection with a merger, acquisition, or sale of assets.

Choose based on Case A or Case B)
Case A – No Tracking:
Our app does not track users across apps or websites for advertising or data brokerage purposes.
Case B – Tracking:
Our app may collect data used for advertising or analytics that qualifies as “tracking” under Apple’s AppTrackingTransparency framework.
We request your permission through Apple’s system prompt before tracking.
If you do not grant permission, tracking will not occur.

4. Data Retention

We retain your information only as long as necessary for providing services and fulfilling the purposes outlined in this Privacy Policy, unless longer retention is required by law.

5. Data Security

We take appropriate technical and organizational measures to safeguard your information. However, no method of electronic storage or transmission is 100% secure.

6. Your Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal information.

• Restrict or object to certain processing.

• Opt-out of marketing or notifications.

• Request a copy of your data in portable format.

  
  

To exercise these rights, contact us at support@sanctumcloud.com

7. Children’s Privacy

This app is not intended for children under the age of 13 (or as defined by local law). We do not knowingly collect information from children. If such data is discovered, we will promptly delete it.

8. Third-Party Services

Our app may include links to third-party websites, SDKs, or services (e.g., analytics, ads, social login). These have their own privacy policies, and we are not responsible for their practices.

9. International Users

Information may be transferred and stored outside your country of residence. By using the app, you consent to such transfers in compliance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a revised “Last Updated” date. Continued use of the app after updates indicates acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Email: support@sanctumcloud.com

Address: 1309 Solaris Business Hub, Naranpura, Ahmedabad, Gujarat 380013